Family Support Coach ( Parker, Palo Pinto and Wise County)

My Health My Resources of Tarrant County
Job Description

I) Job Purpose

This position is responsible for assisting with recruiting, coordinating and implementing social-emotional learning groups with ECI and Hopes clients and families using evidence-based curriculum.

This position requires use of education, training and expertise to make decisions.

This position fully embraces the mission and 7 key principles for providing early intervention services in the natural environment.


II) Essential Functions

Increase availability and delivery of social-emotional learning groups

  • Assist with coordinating locations for groups
  • Assist with recruiting participants for groups
  • Assist with implementing evidence-based curriculum for groups and materials, as needed
  • Provide delivery of planned services on grids in group setting, including documentation of delivery
  • Staying current on research and topics related to the services provided for children and families of children ages 0-5 years by attending trainings and obtaining CEU’s or college coursework


Use a coaching interaction style with parents/caregivers to implement interventions and strategies

Apply the ten key elements of coaching in early childhood coaching

  • Consistent with the principles of adult learning
  • Capacity-building-an ongoing process of providing, creating, or mobilizing experiences through which children, parents, families, and communities enhance their ability to identify and meet development-enhancing opportunities or challenges in a sustainable way (FIPP,2002)
  • Non-directive
  • Goal-oriented
  • Solution-focused
  • Performance-based
  • Reflective
  • Collaborative
  • Context-driven
  • As hand-on as it needs to be


Practice the research-based characteristics of coaching

  • Joint planning using the 2-part plan
  • Observation
  • Action/Practice
  • Reflection including awareness, analysis, alternatives, and action questions
  • Feedback that is affirmative, evaluative, directive, and informative.


Participates in groups, committees, marketing outreach activities as requested by the Group and Child Care Coordinator

  • Must participate in required supervision, meetings and trainings
  • Must complete required trainings of the agency and CEU’s of your license if applicable
  • Must demonstrate flexibility with work, attitude and communication with ECI and HOPES staff and families
  • Must have the ability to learn and implement early intervention strategies and techniques
  • Must demonstrate emotional control, good judgment and safe practices when under stress
  • Must demonstrate ethical and professional behavior



III) Knowledge of Laws, Policies/Procedures, Skills, Education and Abilities

  • EIS Code of Ethics
  • ECI and HOPES Procedures
  • MHMRTC Operating Procedures
  • Knowledge of Texas laws regarding reporting child abuse/neglect
  • FERPA and HIPPA compliance
  • Ability to complete all required training
  • Ability to effectively use GPS
  • Ability to teach and build capacity to children, parents and other caregivers
  • Knowledge of children's conditions as they relate to learning, interpersonal, behavioral, and emotional problems; also, interventions appropriate to these conditions and problems.
  • Knowledge of family interventions and parent training, and ability to teach parents and others how to carry out interventions, using such things as verbal description, modeling, and feedback. Knowledge of good case management principles
  • Knowledge of normal and abnormal child development. Ability to interact effectively with young children and determine the functional level of a child's development.
  • Working knowledge of community resources: school district and TEA procedures, financial, medical and social/developmental as well as other community resources for intervention and ways to access them. Ability to network and communicate with other agencies to assist in meeting a child/family's need.
  • Knowledge of good case management principles


IV) Internal & External Customer Service

  • Ability to communicate effectively both orally and in writing. Ability to keep written documentation of work with the child and family in an accurate and timely manner. Above average record keeping, time management, and organizational skills.
  • Ability to problem solve with families, paraprofessionals and professionals to meet a child's needs. Conflict resolution skills and motivational interviewing skills.
  • Knowledge, skills and ability to work effectively with families/adults from various cultural, linguistic, socio-economic, cognitive, social-emotional and educational statuses.
  • This position requires extensive internal (team members, agency personnel) and external (doctors, ISDs, day care providers, other agencies) contacts.


V) Travel

This position requires daily local travel in personal vehicle, often in difficult driving conditions and/or situations.

Job Requirements:

Required Education
High School / GED

Required Experience

Associates degree or higher in a health and human service field, or two years of direct service experience in a health and human service field

Required Supervisory Experience
0 year(s)

Required License
Valid Texas driver’s license with an acceptable driving record.

Testing Requirements 
Pre-employment tests including drug and TB Screening, Physical Exam including balance, and lift test.  Satori Alternatives to Managing Aggression (SAMA) Containment. Must be able to demonstrate lifting and transferring of 55 pounds.

Lifting Requirements 
55 Pounds