Habitat for Humanity - Trinity
Job Description
General Description:
Reports to the Office Manager (OM). Provides general support to staff and clients with a variety of duties. The receptionist will be responsible for answering incoming calls, screening callers and providing requested information when appropriate, directing calls to appropriate associates, greeting visitors, requisitioning supplies, maintaining office equipment, and agency security. The Receptionist is an agency “problem solver.”
Problem Solvers are the foundation of the agency. They efficiently handle a mountain of critical and required tasks. Problem Solvers are empowered to solve problems. They make sure important details do not slip through the cracks, are incredibly well organized, make the agency look professional and ensure excellent audits, among many other things they facilitate.
Knowledge, Skills and Abilities:
Job Conditions:
This is a part-time position. Days and hours of work are Monday through Thursday, 12:30 p.m. to 5:30 p.m., and Friday 9:00 a.m. to 3:00 p.m., with occasional evening or Saturday hours required. Physical demands include a mix of sitting at a desk and moving about in an office environment, including filing, routine office tasks, and the distribution of office supplies. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. The ability to lift thirty pounds safely and properly is necessary as is the ability to use and manage loaded dollies and carts. There is an occasional need to move portable tables and chairs. Ladders and step stools may be used. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and postage meter.
This is a non-exempt position. Conditions and benefits are contained in the board-approved Employee Handbook.
Priorities:
Trinity Habitat expects you to succeed in your actions and outcomes according to…
Required Education and Experience:
Preferred Education and Experience:
General Responsibilities:
Specific Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reports to the Office Manager (OM). Provides general support to staff and clients with a variety of duties. The receptionist will be responsible for answering incoming calls, screening callers and providing requested information when appropriate, directing calls to appropriate associates, greeting visitors, requisitioning supplies, maintaining office equipment, and agency security. The Receptionist is an agency “problem solver.”
Problem Solvers are the foundation of the agency. They efficiently handle a mountain of critical and required tasks. Problem Solvers are empowered to solve problems. They make sure important details do not slip through the cracks, are incredibly well organized, make the agency look professional and ensure excellent audits, among many other things they facilitate.
Knowledge, Skills and Abilities:
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Job Conditions:
This is a part-time position. Days and hours of work are Monday through Thursday, 12:30 p.m. to 5:30 p.m., and Friday 9:00 a.m. to 3:00 p.m., with occasional evening or Saturday hours required. Physical demands include a mix of sitting at a desk and moving about in an office environment, including filing, routine office tasks, and the distribution of office supplies. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. The ability to lift thirty pounds safely and properly is necessary as is the ability to use and manage loaded dollies and carts. There is an occasional need to move portable tables and chairs. Ladders and step stools may be used. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and postage meter.
This is a non-exempt position. Conditions and benefits are contained in the board-approved Employee Handbook.
Priorities:
Trinity Habitat expects you to succeed in your actions and outcomes according to…
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Required Education and Experience:
- High school diploma or equivalent.
- Minimum one year of administrative experience.
- Fluent in English and Spanish
Preferred Education and Experience:
- Associate’s degree
- Two years of related experience
General Responsibilities:
- Facilitate and support primary agency programs.
- Provide calm, confident, and positive leadership to the entire organization.
- Disseminate information readily to stake holders as appropriate.
- Submit accurate reports according to deadlines.
- When confronted with things with which you question, disagree, or have a concern, speak directly with those involved.
- Ensure that your area, office, and/or building is clean, organized, safe, and in compliance with all codes.
- Comply with grant requirements accordingly.
- Cross train with fellow staff to ensure a steady flow of business despite absences.
Specific Responsibilities:
- Answers incoming calls and assists callers when appropriate. Directs calls to staff voice mailbox when the associate is unavailable.
- Greets and directs visitors, providing the upmost customer service.
- Takes and retrieves messages for various personnel.
- Provides callers with agency information such as website address, ReStore phone numbers and addresses, and other related information.
- Schedules and confirms appointments for various departments.
- Receives and forwards incoming mail.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assists in the ordering, receiving, stocking, and distribution of office supplies.
- Assists with other related clerical duties such as photocopying, scanning, filing, and mailing.
- Assists with preparation of monthly team meetings, quarterly board meetings, and use of banquet space and conference rooms.
- Assists in training family success assistants on front desk procedures.
- Maintains common spaces throughout the office such as copier workstations, kitchen, coffee station, bathrooms, lobby, foyer, and waiting area.
- Assists office manager with vendors performing scheduled repairs and maintenance.
- Serves as point of contact in Office Manager’s absence.
- Secures the agency at the end of the business day.
- As the face and voice of the organization at the front desk, the receptionist must maintain a professional demeanor and appearance at all times.
- Other assigned tasks as needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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