DEPARTMENT:                                              Convention Sales & Services
 
POSITION REPORTS TO:                             Associate Vice President of Convention Sales
 
EXEMPT OR NON-EXEMPT:                         Exempt
 
ORGANIZATION VISION                               Fort Worth – Texas is Better Here
 
ORGANIZATION MISSION                             A Better Fort Worth through Tourism
 
Position Overview:                                      
The National Sales Manager is a key role within the Convention Sales & Services Department at Visit Fort Worth. This position is responsible for promoting and selling Fort Worth as a premier destination for conventions and meetings to clients and stakeholders nationwide. The National Sales Manager works closely with the Assistant Vice President of Convention Sales & Services to drive sales, establish and maintain strong client relationships, and contribute to the overall success of Visit Fort Worth's mission: "A Better Fort Worth through Tourism."
 
DUTIES AND RESPONSIBILITIES:          
 

• Qualify meeting opportunities to produce quality leads for our industry partners. Distribute convention needs or group requirements through sending clear and concise leads to the hospitality community.
• Manage group inquiries of assigned peak room nights in your market (10-150 rooms on peak).  
• Use technology effectively by inputting all account information in the sales automation system (Simpleview CRM). Become proficient with CVENT and best practices for managing lead volume.
• Prospect for new business through email, telephone solicitation, network through organizations, attending trade shows when applicable. Coordinate and participate in concentrated sales efforts in assigned markets.
• Develop and maintain strong working relationships with colleagues in the hotel community and venues, concentrating on smaller hotels.
• Grow and maintain close relationships with customers by following up promptly, entertaining in social settings when appropriate and developing a strong understanding of their program needs.
• Arrange and conduct customer site inspections to showcase Fort Worth as a top meeting destination through hotel tours, city tours and unique venues. Evening and weekend entertaining is likely.
• Achieve assigned room night goal each year.
• Participate in sales trips to designated national, regional, state and local markets, as well as other cities identified by appropriate research.

 

• Assist and participate in the implementation and development of events such as familiarization tours, sales missions, client events, local industry organizations, etc.

 
 
DUTIES AND RESPONSIBILITIES (continued):
 

• Maximize prime selling opportunities by managing time effectively. Utilize any additional time to contribute positively to the office by engaging in special projects.
• Perform other related duties as assigned by the Assistant Vice President/Senior Vice President, Convention Sales & Services Department.

 
 
POSITION QUALIFICATIONS:
 
Education: College Degree or Equivalent Work Experience
 
Experience: 1-2 years of sales/services experience in the hospitality industry, preferably with a CVB or hotel. Have knowledge of Fort Worth as a destination and all that it has to offer clients.
 
Skills: Ability to demonstrate excellent customer service, strong communication skills, prospecting abilities and computer
(CRM) competency. Self-motivation, attention to detail and follow-up are critical. Goal- driven and solutions-based
thinking towards problem solving. Responsible for achieving assigned sales goals, including but not limited to, room nights,
leads, etc.
 
WORKING CONDITIONS: Must possess knowledge of convention sales and services, CVB / hospitality industry organization’s mission and objectives.  Excellent interpersonal and communication skills required.
 
The work conditions include a hybrid working environment; occasional irregular work hours; subject to interruptions, varying, routine and unpredictable situations while working on multiple projects. Frequent communication with internal and external parties.
 
RESPONSIBILITY FOR THE WORK OF OTHERS:
 
No direct subordinates. Assigns and coordinates workflow with others.
 
PHYSICAL DEMANDS:
               Sitting - Constant
               Standing - Occasional
               Walking - Occasional
               Lifting - Rare (heavy, 50 lbs.)
               Carrying - Rare (heavy, 50 lbs.)
               Pushing - Rare (heavy, 50 lbs.)
               Pulling - Rare (heavy, 50 lbs.)
               Reaching - Frequent
               Handling - Frequent
               Kneeling - Rare
               Stooping - Rare
               Crouching - Rare
               Bending – Occasional
 
Our organization is dedicated to showcasing Fort Worth as a captivating destination for travelers worldwide. By highlighting our city's unique attractions, warm hospitality, and picturesque landscapes, we attract and invite visitors from around the globe to experience the vibrant charm that Fort Worth has to offer.
 
We believe in teamwork built around three core values: Respect, Collaboration, and Integrity. Tourism is hard work. It’s also rewarding.
 
Visit Fort Worth is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.