Salary: $78,866.46 - $118,299.68 annually

The Workforce Communications Specialist is responsible for planning, writing, and designing internal communications that engage employees and support key organizational priorities.

This role has dual focus areas: (1) developing communications related to policies, programs, employee services, and employee engagement within the office of the CHRO (Human Resources and Centralized Administration Departments) and (2) developing communications that advance the District’s values, organizational culture, and leadership initiatives.

The successful candidate will have strong writing and visual communication skills, experience translating complex information into accessible content, and the ability to tailor messaging for both employees and executive stakeholders.

Job Description

 

Essential functions and responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.

Office of the CHRO Communications:

• Proactively identify HR and Centralized Administration initiatives, updates, and programs to be communicated to employees

• Develop clear and informative communication materials related to HR and Centralized Administration programs, including but not limited to: benefits, compensation, performance management, wellness, recruiting, engagement, clothing, and learning & development

• Expand communications for recurring HR and Centralized Administration processes (e.g., open enrollment, annual reviews, policy updates, onboarding, staff events, and office management, etc.)

• Design and write executive summaries, presentations, and infographics that effectively communicate HR and workforce data to senior leaders

• Develop toolkits, FAQs, and supporting materials to aid in employee understanding of processes, initiatives, and deadlines

Organizational Culture Communications:

• Create content and campaigns that support company culture initiatives, leadership messaging, and employee engagement efforts as requested by the Chief Human Resources Officer

• Assist in developing messaging for company-wide town halls, culture surveys, strategic initiatives, and milestone events

• Identify compelling employee stories that reinforce company culture and values

• Conduct interviews and gather information for human interest content

• Collaborate with departments on compelling people-centered stories highlighting employee achievements, milestones, etc.

• Develop narrative-driven communications that celebrate employees and teams

General Communications Responsibilities:

• Translate complex and detailed information into accessible, engaging content for a broad employee audience or a specific, tailored audience

• Partner closely with the Chief Human Resources Officer to ensure message clarity, accuracy, and alignment with organizational priorities

• Work closely with the Chief Human Resources Officer to create executive summaries, high-impact visual presentations, and infographics for CHRO use

• Serve as the primary point of contact between the Office of the CHRO and the Communications Department

• Write, edit, and distribute (in coordination with TRWD’s Communications Team) a variety of content including email communications, newsletters, intranet posts, leadership updates, digital signage, and video scripts

• Develop, monitor, and analyze employee feedback and communication analytics to continuously improve messaging effectiveness

• Ensure consistency in tone, voice, and brand across workforce communications

• Serve as the primary point of contact between HR and the Communications Department regarding internal communications

• Maintain familiarity with strategic District levels of service

• Continuous improvement monitoring and innovation efforts

• Perform other duties as required

Required Experience:

• Three plus (3+) years of experience in internal or HR communications, employee engagement, or another area that demonstrably benefits this role

• Basic familiarity with HR practices, HR programs, and organizational culture initiatives

• Excellent writing, editing, and proofreading skills

• Strong visual communication skills, with the ability to produce executive infographics, summaries, and presentations

• Proficiency with tools such as Microsoft Office (especially PowerPoint), SharePoint, Canva, Adobe Creative Suite, and email platforms

• Ability to manage multiple projects and priorities in a fast-paced environment

• Demonstrated aptitude for working cross-functionally with Human Resources, employees, and C-suite executives

Desired Experience:

• Five plus (5+) years of experience in internal or HR communications, employee engagement, or another area that demonstrably benefits this role

Required Education/Certification/License:

• High School Diploma

• Valid Texas Driver License

Desired Education/Certification/License:       

• Bachelor’s or Master’s degree in communications, Human Resources, Marketing, Journalism, or field that can benefit this role

Success factors/job competencies:

• Adaptable, service-oriented, and comfortable managing relationships and priorities across multiple departments and the executive team

• Strategic thinker with a creative mindset and a passion for organizational culture, employee engagement, and finding new ways to communicate and connect with employees

• Visual storytelling ability and a clear, concise writing style

• Ability to think strategically and tailor messaging to different stakeholder needs with a focus on clarity and impact

• Comfortable handling sensitive or confidential information with discretion

Physical Demands and Work Environment

 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee typically resides within an office or cubicle and may have occasional field work that will expose the employee to weather conditions prevalent at the time.